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Have you seen The Marketing Operations Playbook?

Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

Get it on Amazon (Kindle/Print)
 

Marketing Studies

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31/165 pages

301.  
Who's not loyal to their mobile service, and why?
Mobile phone service providers need to understand consumers on a more personal level and adjust their customer engagement plans accordingly, according to the 'Communications Consumer Dynamics' study from Acxiom. The study segmented typical consumers to...

302.  
Listen, learn, and avoid consumer boycotts
Consumers are becoming increasingly proactive in the way they deal with companies following a poor customer experience, according to the 'Customer Experience Impact Survey' published by RightNow Technologies. The fourth annual study found that 44% of...

303.  
Using loyalty data to build lasting relationships
The word 'data' may evoke word associations such as 'dry', 'boring' or even 'uninspiring', but it's the lifeblood of a loyalty programme, and customers have an in-built expectation of receiving something worthwhile when they part with personal data...

304.  
Consumers seek better product detail online
More than half of consumers (56%) check two to three web sites before purchasing an item, with 21% usually checking more than three web sites first, according to research conducted by Toluna for affiliate marketing network LinkShare. Impulsive shopping...

305.  
Canadian Tire trials points-based loyalty card
Canadian Tire is testing a new points-based version of its loyalty programme throughout Nova Scotia, which will include an option for customers to donate their points to their favourite eligible local charities and community groups, and operate...

306.  
RBS & Natwest unveil UK loyalty scheme
In the UK, RBS and Natwest bank have announced details of their 'Cashback Plus' loyalty programme, available to all customers over the age of 18 who have any RBS or Natwest current accounts (except for the Basic, Key and Cash accounts). Members who use...

307.  
What's the untapped marketing potential of China?
There has been a lot of discussion about the untapped potential of China as a retail environment. Just last month, China overtook the United States as the world's largest economy, according to the International Monetary Fund and has a population that's...

308.  
Satmetrix publishes 2015 NPS benchmarks
Satmetrix has published its 2015 Net Promoter Industry Benchmarks, revealing that the existing leaders in 8 of the 22 industry sectors have changed since the 2014 report. Netflix, which was second a year ago to Pandora, moved to the top spot in the...

309.  
Most e-commerce brands want an omni-channel strategy 
Smaller ones are more likely to prioritise email marketing

Omnisend, an omnichannel marketing automation platform for ecommerce, has surveyed smaller ecommerce brands who have joined the platform in the past year, and found that these ecommerce marketers were primarily focused on email marketing as a way to...

310.  
Air Miles Canada unveils It's-Been-A-Year rewards event 
No kidding - Redemptions are in double-digit growth

In Canada, the Air Miles Reward Program is to give its nearly 11 million Collectors access to more than 1,000 Merchandise Rewards for fewer Miles. At a time when Canadians need a little more support in stretching their budget, especially as we approach...

31/165 pages

Have you seen The Marketing Operations Playbook?

Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

The Marketing Operations Playbook walks you step-by-step through the techniques, metrics, reporting, analysis, marketing models, technologies, tools and innovations for successful marketing strategies - both traditional and emerging - with expert guidance from thought leaders in every major market.

Find out the best ways to gather, analyse, and act on customer data to increase profitability, build your brand, empower your customers, beat the competition, reduce churn, and increase customer profitability. This is the marketing book you can't afford to be without.

Find out what works - and what doesn't - and who's succeeded, and how they did it. See how the world's top brands keep their competitive edge against all odds.

This comprehensive and practical guide to the latest ideas in marketing operations hands you over 200 packed pages of strategy, best practices, do's and don'ts, practical know-how, facts and figures, and ideas to optimise your marketing strategy, boost sales, market share, increase ROI and profit.

This book aims to hand you all the facts, figures and research data you need for the best decisions for a more profitable, more engaging marketing strategy. It also highlights all the facts, forecasts and trends identified by our experts from the global Marketing Factbook's vast database of market data, news, studies, research and articles, and presents you with an invaluable library of ideas and practical support you can call upon at will.

With The Marketing Operations Playbook at your side, you'll gain to a true goldmine of easily adaptable and up-to-date strategies, walk-throughs, trends, research and market data, plus all the supporting arguments you need to build a solid, profitable marketing strategy: All the know-how, strategies and ideas you need to get your own Marketing Playbook right, first time.

Get it on Amazon (Kindle/Print)
 
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