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Have you seen The Marketing Operations Playbook?

Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

Get it on Amazon (Kindle/Print)
 

Marketing Studies

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57/165 pages

561.  
Recession marketing strategies reviewed
Thanks to the recession, consumers have become much more budget-conscious in their shopping behaviour, and are now expecting more from their relationships with brands. At the same time, according to a white paper from Mall Networks, brand marketers are...

562.  
A new level of marketing subtlety: North or south?
Believe it or not, there appears to be a correlation between the direction a consumer takes to reach a store and how they perceive the store itself, according to research published in the December 2009 issue of the Journal of Marketing Research. Maps...

563.  
New focus on marketing performance management
Marketing organisations are focused more on managing metrics than managing performance, according to the ninth annual 'Marketing Performance Management and Measurement (MPM) Survey' from VisionEdge Marketing. Despite this, the firm's online survey of...

564.  
Consumers prefer to talk to businesses by SMS 
Both want to talk, but soon it might not be easy

Consumers and small business owners both say they find value in two-way text-messaging between customers and businesses, and want to engage in the practice more frequently, with 56% of consumers and 53% of small business owners expressing a desire to...

565.  
Consumers' digital habits drive big changes in retail 
Canadian retailers are stepping up to the challenge

Widespread disruption from technology, shifting consumer behaviours and preferences across demographic groups, and changing economic impact continue to radically transform retail, according to a KPMG analysis of the retail market in Canada...

566.  
Five ideas to help auto dealers keep their customers 
Seven in ten customers don't come back for servicing

With consumer expectations quickly rising, dealers are working to get ahead of the curve and build experiences that meet the needs of vehicle owners, according to Cox Automotive. In fact, while dealers may be leading their competitors in share of...

567.  
Great customer experiences are well rewarded 
CX leaders out-perform laggards 3-to-1

Over the past eleven years, Customer Experience leaders have delivered a total cumulative return that was nearly three times that of CX laggards, according to the cross-industry Customer ExperienceROI Study from Watermark Consulting, which also...

568.  
Study identifies the worst marketing funnel pain points 
Which channels and tactics are most effective, and when?

Digital and email marketing firm GetResponse and research firm Demand Metric have published the results of their "2019 Funnel Friction Benchmark Study", which examined the current state of the 'marketing funnel'. The survey results reveal how much...

569.  
Shopping behaviour changes are likely to persist worldwide 
Consumers are more sensitive and suspicious of pricing

For retailers already navigating gale-force winds caused by the whipsawing shopper, competitors, and market changes, there is no end in sight, it seems. A global shopper study conducted by Progressive Grocer and commissioned by DemandTec has uncovered...

570.  
Customers combine digital and physical retail experiences 
But price and cost savings still affect purchase choices

Consumer expectations and behaviours have continued shifting as a result of the Covid-19 pandemic, according to the '2021 Data-Driven Insights Into Evolving Customer Experience Report' from CX design company Tallwave. More than 1,000 individuals aged...

57/165 pages

Have you seen The Marketing Operations Playbook?

Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

The Marketing Operations Playbook walks you step-by-step through the techniques, metrics, reporting, analysis, marketing models, technologies, tools and innovations for successful marketing strategies - both traditional and emerging - with expert guidance from thought leaders in every major market.

Find out the best ways to gather, analyse, and act on customer data to increase profitability, build your brand, empower your customers, beat the competition, reduce churn, and increase customer profitability. This is the marketing book you can't afford to be without.

Find out what works - and what doesn't - and who's succeeded, and how they did it. See how the world's top brands keep their competitive edge against all odds.

This comprehensive and practical guide to the latest ideas in marketing operations hands you over 200 packed pages of strategy, best practices, do's and don'ts, practical know-how, facts and figures, and ideas to optimise your marketing strategy, boost sales, market share, increase ROI and profit.

This book aims to hand you all the facts, figures and research data you need for the best decisions for a more profitable, more engaging marketing strategy. It also highlights all the facts, forecasts and trends identified by our experts from the global Marketing Factbook's vast database of market data, news, studies, research and articles, and presents you with an invaluable library of ideas and practical support you can call upon at will.

With The Marketing Operations Playbook at your side, you'll gain to a true goldmine of easily adaptable and up-to-date strategies, walk-throughs, trends, research and market data, plus all the supporting arguments you need to build a solid, profitable marketing strategy: All the know-how, strategies and ideas you need to get your own Marketing Playbook right, first time.

Get it on Amazon (Kindle/Print)
 
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