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Have you seen The Marketing Operations Playbook?

Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

Get it on Amazon (Kindle/Print)
 

Marketing Studies

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24/165 pages

231.  
Retailers need online+offline marketing strategy
Online and offline marketing techniques will be working hand-in-hand to help retailers through 2010, according to Kevin Rice, UK managing director for online lead generation agency Clash-Media, who explains how economic challenges have shaped consumer...

232.  
2D codes gain ground as mobile marketing tool
During the past year there has been a significant increase in consumer awareness and use of Quick Response (QR) codes - simple 2D barcodes - presenting marketers with a new opportunity to deliver more engaging digital experiences, according to...

233.  
Mobile loyalty schemes to take off, consumers say
With fewer than one third of UK consumers currently participating in telecom operator's reward schemes to encourage loyalty, and consumers ranking loyalty schemes that offer occasional high value gifts as being the most appealing to them, there is a...

234.  
Key drivers of loyalty in the mobile market
The world's 6.5 billion mobile phone subscribers are likely to become vocal and active detractors if they have a negative customer experience, according to a global study by the Chief Marketing Officer (CMO) Council. Only 34% of 1,660 mobile...

235.  
Research is key to customer-centric marketing
They say 'the customer is king', but relatively few marketers seem to believe it. But in today's austere economic climate, it has never been more significant, according to Uber UK. With their lighter wallets, customers are buying into brands they can...

236.  
Bad service loses Australian businesses a fortune
Australian companies that are deemed by customers to offer poor customer service are losing a worrying Aus$8 billion each year, according to a study by cloud-based contact centre vendor NewVoiceMedia. The survey of 2,004 adults from Australia revealed...

237.  
Retail convenience breeds new customer loyalty
Convenience is a word that consumers like, and that makes it a buzzword for retailers as well - because convenience helps create loyalty, according to Aneesh Reddy, CEO for Capillary Technologies, who here explains why bricks-and-mortar retailers are...

238.  
Digital Marketing is now the Mainstream Tool
Digital marketing is now mainstream, and digital commerce is a top priority for marketers, according to a survey of marketing executives by Gartner Inc. The survey also found that marketing budgets increased 10% in 2015, with 61% of respondents saying...

239.  
Most customers are unhappy with online shopping experiences 
Simple customer satisfaction is no longer enough to compete

Despite customer experience being the key battleground for brands, a study by experience analytics company Contentsquare has found that only 15% of consumers are happy with their online shopping experiences. The research, which surveyed 4,000 consumers...

240.  
68% Of consumers have increased their online shopping 
Online migration drives need for fast, effortless service

Today's consumers are shopping online more now than ever but find the overall service experience inadequate, according to The Northridge Group's 'State of Customer Service Experience 2020' report, which shows that as a result of COVID-19 some 68% of...

24/165 pages

Have you seen The Marketing Operations Playbook?

Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

The Marketing Operations Playbook walks you step-by-step through the techniques, metrics, reporting, analysis, marketing models, technologies, tools and innovations for successful marketing strategies - both traditional and emerging - with expert guidance from thought leaders in every major market.

Find out the best ways to gather, analyse, and act on customer data to increase profitability, build your brand, empower your customers, beat the competition, reduce churn, and increase customer profitability. This is the marketing book you can't afford to be without.

Find out what works - and what doesn't - and who's succeeded, and how they did it. See how the world's top brands keep their competitive edge against all odds.

This comprehensive and practical guide to the latest ideas in marketing operations hands you over 200 packed pages of strategy, best practices, do's and don'ts, practical know-how, facts and figures, and ideas to optimise your marketing strategy, boost sales, market share, increase ROI and profit.

This book aims to hand you all the facts, figures and research data you need for the best decisions for a more profitable, more engaging marketing strategy. It also highlights all the facts, forecasts and trends identified by our experts from the global Marketing Factbook's vast database of market data, news, studies, research and articles, and presents you with an invaluable library of ideas and practical support you can call upon at will.

With The Marketing Operations Playbook at your side, you'll gain to a true goldmine of easily adaptable and up-to-date strategies, walk-throughs, trends, research and market data, plus all the supporting arguments you need to build a solid, profitable marketing strategy: All the know-how, strategies and ideas you need to get your own Marketing Playbook right, first time.

Get it on Amazon (Kindle/Print)
 
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