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Have you seen The Marketing Operations Playbook?

Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

Get it on Amazon (Kindle/Print)
 

Marketing Studies

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1511.  
Eleven key loyalty trends forecast for 2011
It is possible that 2011 may well be remembered as 'the year of customer loyalty', according to Mark Johnson, CEO for loyalty marketer's association, Loyalty 360. In today's crowded marketplace, creating loyal, engaged customers is more important and...

1512.  
Trustworthiness is a critical marketing quality
If consumers see that a company is using their data to provide good products, relevant communications and efficient service, they are more likely to trust that firm to hold their data and continue using it to ensure their satisfaction, according to a...

1513.  
E-retail satisfaction decreased in December
Although many US-based online retailers reported having a good holiday shopping season at the end of 2010, customer satisfaction with the top 40 online retailers had actually fallen since 2009, according to the sixth annual E-Retail Satisfaction Index...

1514.  
Why mobile shopping trends can't be ignored
Consumers are increasingly using their mobile phone handsets for retail information and shopping purposes, according to a study conducted by ForeSee Results which examined ongoing trends in mobile shopping habits. As part of a study of nearly 10,000...

1515.  
Digital to fuel the comeback of offline marketing?
Companies are continuing to increase their digital marketing budgets as the economy slowly recovers from recession, and many see the need to make better use of technology to monitor and measure their marketing results, according to a report from...

1516.  
Beanstalk adds social check-ins to retail POS
Beanstalk Data has announced a new loyalty platform that delivers integration between the retail point-of-sale (POS) terminals and social media web sites such as Facebook. Conventional location-based social media services have had limited uptake among...

1517.  
E-retailers' customer engagement still at risk
Most British consumers (88%) say they want user reviews on retail web sites, while only 42% of retailers in the UK actually provide that facility, according to a survey of 2,000 consumers and 25 top retailers by EPiServer, which explored the...

1518.  
Setting up a Facebook marketing strategy
For marketers seeking to use Facebook to promote their brands, there are several tips and tricks that can optimise those social media campaigns, according to research report from Buddy Media. The report, entitled 'A Statistical Review for the Retail...

1519.  
Retail differentiation: 5 Tips for a prosperous Christmas
Although more than three-quarters (76.7%) of shoppers say they prefer to shop in-store, the majority (75.6%) feel that - despite shop windows bulging with tempting offers - the best bargains are to be found online instead, according to a survey of more...

1520.  
Social & mobile consumer behaviour trends for 2012
The speed with which social media is becoming entwined with the average consumer's 'purchase journey' is increasingly rapidly, according to research by social commerce company Reevoo. Following earlier research in March 2011, a new study in December...

Have you seen The Marketing Operations Playbook?

Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

The Marketing Operations Playbook walks you step-by-step through the techniques, metrics, reporting, analysis, marketing models, technologies, tools and innovations for successful marketing strategies - both traditional and emerging - with expert guidance from thought leaders in every major market.

Find out the best ways to gather, analyse, and act on customer data to increase profitability, build your brand, empower your customers, beat the competition, reduce churn, and increase customer profitability. This is the marketing book you can't afford to be without.

Find out what works - and what doesn't - and who's succeeded, and how they did it. See how the world's top brands keep their competitive edge against all odds.

This comprehensive and practical guide to the latest ideas in marketing operations hands you over 200 packed pages of strategy, best practices, do's and don'ts, practical know-how, facts and figures, and ideas to optimise your marketing strategy, boost sales, market share, increase ROI and profit.

This book aims to hand you all the facts, figures and research data you need for the best decisions for a more profitable, more engaging marketing strategy. It also highlights all the facts, forecasts and trends identified by our experts from the global Marketing Factbook's vast database of market data, news, studies, research and articles, and presents you with an invaluable library of ideas and practical support you can call upon at will.

With The Marketing Operations Playbook at your side, you'll gain to a true goldmine of easily adaptable and up-to-date strategies, walk-throughs, trends, research and market data, plus all the supporting arguments you need to build a solid, profitable marketing strategy: All the know-how, strategies and ideas you need to get your own Marketing Playbook right, first time.

Get it on Amazon (Kindle/Print)
 
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