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Have you seen The Marketing Operations Playbook?

Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

Get it on Amazon (Kindle/Print)
 

Marketing Studies

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1381.  
Top Brand and Marketing Trends for 2021 
Social media will only get bigger as time goes by

When it comes to the future, it's said there are three kinds of marketers: those who let it happen, those who make it happen, and those who wonder what happened. So says Robert Passikoff, president of Brand Keys, which here forecasts the 11 top trends...

1382.  
Five key retail industry predictions for 2021 
And they're not all about Covid-19, either

Bluedot, a company which provides location technology for mobile apps has researched and published five key retail industry trends and predictions expected to emerge in 2021. These key trends and predictions for 2021 include: 1. Retailers will augment...

1383.  
64% Of small businesses admit email marketing without CRM 
Lack of automation puts digital marketing strategies at risk

Almost two-thirds (64%) of small businesses in the U.S. admitted to conducting email marketing without marketing software or a CRM in 2021, according to a survey and report from Visual Objects. Without CRM systems in place, small businesses must handle...

1384.  
Online business readies itself for the 'cookieless world' to come 
No third-party cookies... Rethink your media, data and identity

The demise of the third-party cookie is forcing many marketers to completely rethink their ideas about media, data, and identity, according to the 2021 Customer Engagement Report from customer experience management company Merkle. The report explores...

1385.  
Marketers advised to go on the offensive for loyalty now 
Post-pandemic customer loyalty is the next big prize

Businesses should go on the offensive now to implement personalization at scale, create innovative marketing approaches, and adopt differentiating technology and best-in-class security to deliver enhanced post-pandemic customer experiences, according...

1386.  
Gen Z is looking for new banking technologies 
Most bank traditionally but many want hi-tech

Despite being highly tech-aware and digitally savvy, Generation Z still lean heavily toward traditional financial services options, according to a report from card issuing platform provider Marqeta, highlighting the unique financial needs and concerns...

1387.  
Retail customer service expectations are still changing 
What they want is a 'stellar' digital customer experience

Kustomer, a provider of CRM for modern customer experiences, has Published a report on the shifting expectations of retail customer service, underscoring the need for continued investment in customer service and the importance of delivering consistent...

1388.  
Most retailers still don't live up to shoppers' expectations 
So how are they responding to ramped-up e-commerce?

According to the latest insights from ecommerce technology company Bold Commerce, 58% of leading retailers admit that they're not living up to consumers' expectations when it comes to bringing together digital and physical experiences. The company's...

1389.  
Customer Experience is pivotal to business results 
CX leaders outperform CX laggards by ratio of 3-to-1

There are significant pay-offs - as well as penalties - associated with Customer Experience quality in today's marketplace, with widely loved brands with strong consumer feedback ratings enjoying an average shareholder return that was nearly 110 points...

1390.  
Consumers increasingly selective with the data they share 
Brands are expected to provide personalised data controls

Increasing data privacy regulations and changes from Apple and Android give consumers greater transparency and control over the personal information they share with brands, which predictably is resulting in the demise of third-party data. To help...

Have you seen The Marketing Operations Playbook?

Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

The Marketing Operations Playbook walks you step-by-step through the techniques, metrics, reporting, analysis, marketing models, technologies, tools and innovations for successful marketing strategies - both traditional and emerging - with expert guidance from thought leaders in every major market.

Find out the best ways to gather, analyse, and act on customer data to increase profitability, build your brand, empower your customers, beat the competition, reduce churn, and increase customer profitability. This is the marketing book you can't afford to be without.

Find out what works - and what doesn't - and who's succeeded, and how they did it. See how the world's top brands keep their competitive edge against all odds.

This comprehensive and practical guide to the latest ideas in marketing operations hands you over 200 packed pages of strategy, best practices, do's and don'ts, practical know-how, facts and figures, and ideas to optimise your marketing strategy, boost sales, market share, increase ROI and profit.

This book aims to hand you all the facts, figures and research data you need for the best decisions for a more profitable, more engaging marketing strategy. It also highlights all the facts, forecasts and trends identified by our experts from the global Marketing Factbook's vast database of market data, news, studies, research and articles, and presents you with an invaluable library of ideas and practical support you can call upon at will.

With The Marketing Operations Playbook at your side, you'll gain to a true goldmine of easily adaptable and up-to-date strategies, walk-throughs, trends, research and market data, plus all the supporting arguments you need to build a solid, profitable marketing strategy: All the know-how, strategies and ideas you need to get your own Marketing Playbook right, first time.

Get it on Amazon (Kindle/Print)
 
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