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Have you seen The Marketing Operations Playbook?

Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

Get it on Amazon (Kindle/Print)
 

Marketing Studies

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77/165 pages

761.  
Customers recommend the higher-tech retailers
While the majority of consumers have yet to use new in-store and online retail technologies, 40% of those who have done so claim that they recommended the retailer as a direct result, according to the Empathica Consumer Insights Panel survey. While...

762.  
Australian banks lack confidence in loyalty insight
Younger, smarter banking customers with a desire for greater digital interaction and online engagement are challenging banks in Australia to deliver more personalised, value-added services with greater efficiency and precision, according to a report by...

763.  
Restaurant drives advocacy with 'WOW' incentives
The 'Ping Pong' chain of Dim Sum restaurants has focused its attention on providing an exceptional customer experience and building staff morale by employing a customer experience management (CEM) programme from Empathica, allowing the chain to...

764.  
Euro retailers embrace more digital channels
While established channels are still the main focus for European retailers, most are planning to increase the number of online channels they sell through, with new channels such as social commerce rapidly gaining ground, according to research from...

765.  
How to strategise for social media marketing
Social media marketing can be thought of as a kind of 'dance' of modern marketing, according to Ingrid Froelich of SDL Web Content Management Solutions, who explains why now is the time for businesses large and small join in and dance to the social...

766.  
Consumers spend more for 'valuable rewards'
It's official: customer loyalty drives revenue. But the results of a recent online consumer survey showed very positive responses when asked to think about loyalty in general, with 93% saying they would be most likely to spend more with a brand if it...

767.  
Social brand relationships: Good, bad, or just ugly?
Half of consumers don't want to be bothered by brand messages while they are using their social networks, according to the TNS Digital Life study, which found that 'digital waste' is polluting the online world because brands are failing to listen to...

768.  
South Africans reap rewards for Christmas
South Africans will be spoiling their loved ones this festive season, with 32% of respondents planning on spending between R250 and R500 on each gift they buy, and 29% planning on spending between R500 and R1000 per gift, according to the 2011 Festive...

769.  
In-store mobile apps a coming trend in 2012
While only 14% of retailers surveyed by in-store m-commerce firm AisleBuyer said they currently have a mobile application ('app') for customers' in-store use, 50% of those who do not have one said they were planning to introduce a shopping app during...

770.  
Transactional customer loyalty trend emerges
Customer loyalty in the United Kingdom is being driven as much by financial benefits as it is by emotional attachments, thanks to the emergence of a 'transactional loyalty' shopping trend, according to the 'Imperatives for Customer Loyalty' study by...

77/165 pages

Have you seen The Marketing Operations Playbook?

Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

The Marketing Operations Playbook walks you step-by-step through the techniques, metrics, reporting, analysis, marketing models, technologies, tools and innovations for successful marketing strategies - both traditional and emerging - with expert guidance from thought leaders in every major market.

Find out the best ways to gather, analyse, and act on customer data to increase profitability, build your brand, empower your customers, beat the competition, reduce churn, and increase customer profitability. This is the marketing book you can't afford to be without.

Find out what works - and what doesn't - and who's succeeded, and how they did it. See how the world's top brands keep their competitive edge against all odds.

This comprehensive and practical guide to the latest ideas in marketing operations hands you over 200 packed pages of strategy, best practices, do's and don'ts, practical know-how, facts and figures, and ideas to optimise your marketing strategy, boost sales, market share, increase ROI and profit.

This book aims to hand you all the facts, figures and research data you need for the best decisions for a more profitable, more engaging marketing strategy. It also highlights all the facts, forecasts and trends identified by our experts from the global Marketing Factbook's vast database of market data, news, studies, research and articles, and presents you with an invaluable library of ideas and practical support you can call upon at will.

With The Marketing Operations Playbook at your side, you'll gain to a true goldmine of easily adaptable and up-to-date strategies, walk-throughs, trends, research and market data, plus all the supporting arguments you need to build a solid, profitable marketing strategy: All the know-how, strategies and ideas you need to get your own Marketing Playbook right, first time.

Get it on Amazon (Kindle/Print)
 
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