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Have you seen The Marketing Operations Playbook?

Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

Get it on Amazon (Kindle/Print)
 

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66/165 pages

651.  
Inconvenience & complexity are loyalty program killers 
Customers motivated by points, price and convenience

Half of consumers are deterred from joining loyalty programs, according to a study from Kobie Marketing. When asked what barriers prevent them from joining a program, 26% of consumers reported that brands ask for too much information or the enrollment...

652.  
Southeastern Grocers joins the Fuel Rewards program 
Another grocery loyalty program offers cents-per-gallon

The US-based fuel loyalty firm Excentus is resuming its previous relationship with Southeastern Grocers (SEG). Featuring cents-per-gallon savings at Shell, the company's new and improved loyalty program, 'SE Grocers Rewards', will also offer the...

653.  
Why isn't CPG benefitting from a healthier US economy? 
Consumers say they're focused on saving money

The consumer packaged goods industry is not reaping the benefits of a fairly robust economy, according to the IRI's Consumer Connect survey. Even though 55% of households say their financial health is good, CPG unit sales growth is anemic and the...

654.  
Why your mobile app might be half the marketing battle 
Many consumers pick brands for their mobile experience

More than half of the consumers surveyed by Metova (a mobile and connected home solutions provider) said they would choose one company over another based on the mobile experience they offered, and a noteworthy 70% said it is "very important" that...

655.  
Retailer emails are ignored because of 'inbox overload' 
What's the answer? Frequency, relevance and content

Despite 47% of consumers ranking email as their preferred channel for brand communications, over half (55%) ignore marketing emails due to inbox overload, according to a study by Yes Lifecycle Marketing. For its Surviving the Retail Apocalypse report...

656.  
Consumers still seeking deals on grocery shopping 
Most look out for coupons, coupon codes and deals

Almost all (93%) consumers in the US are interested in finding coupons, coupon codes and deals for groceries, making groceries the top category for deal- and coupon-finding according to the grocery-specific 2018 Purse String Survey from intelligent...

657.  
Trust has huge influence on consumers' retailer choices 
Trusted companies also get more customer feedback

Most consumers believe that 'brand trust' is extremely important when deciding where to shop, but they also feel that trust involves a lot more than simple data security, according to study from customer experience intelligence firm InMoment. The '2018...

658.  
Most businesses overestimate their customer service 
Customer experiences don't match all those promises

Businesses think every one of their customer service channels is easier to use than their customers do, according to customer experience data from The Northridge Group's 'State of Customer Service Experience 2018' report, which provides sobering...

659.  
Affluent travellers say they want exclusive experiences 
And they see hotels as trusted travel partners

Hotels are considered an important part of the travel experience, and are often perceived by travellers as being pillars of the community, connecting guests - whether from abroad or locally - to the true character of the destination, according to the...

660.  
Merchants are missing big omnichannel opportunities 
Digital channels influence most offline purchase choices

BigCommerce's '2018 Omnichannel Buying Report', which examines survey responses of nearly 3,000 digital consumers to understand the role that online and offline channels play in customers' purchase journey, has found that convenience, selection and...

66/165 pages

Have you seen The Marketing Operations Playbook?

Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

The Marketing Operations Playbook walks you step-by-step through the techniques, metrics, reporting, analysis, marketing models, technologies, tools and innovations for successful marketing strategies - both traditional and emerging - with expert guidance from thought leaders in every major market.

Find out the best ways to gather, analyse, and act on customer data to increase profitability, build your brand, empower your customers, beat the competition, reduce churn, and increase customer profitability. This is the marketing book you can't afford to be without.

Find out what works - and what doesn't - and who's succeeded, and how they did it. See how the world's top brands keep their competitive edge against all odds.

This comprehensive and practical guide to the latest ideas in marketing operations hands you over 200 packed pages of strategy, best practices, do's and don'ts, practical know-how, facts and figures, and ideas to optimise your marketing strategy, boost sales, market share, increase ROI and profit.

This book aims to hand you all the facts, figures and research data you need for the best decisions for a more profitable, more engaging marketing strategy. It also highlights all the facts, forecasts and trends identified by our experts from the global Marketing Factbook's vast database of market data, news, studies, research and articles, and presents you with an invaluable library of ideas and practical support you can call upon at will.

With The Marketing Operations Playbook at your side, you'll gain to a true goldmine of easily adaptable and up-to-date strategies, walk-throughs, trends, research and market data, plus all the supporting arguments you need to build a solid, profitable marketing strategy: All the know-how, strategies and ideas you need to get your own Marketing Playbook right, first time.

Get it on Amazon (Kindle/Print)
 
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