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Have you seen The Marketing Operations Playbook?

Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

Get it on Amazon (Kindle/Print)
 

Marketing Studies

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12/165 pages

111.  
Payback confirms details of entry into Poland
The popular German coalition loyalty programme, Payback, has announced the details of its forthcoming expansion into Poland, representing the first foray into international territory for the programme's operator, Loyalty Partner. Having already...

112.  
FFPs to play vital role in airlines' future growth
As the economy gathers pace, so does the travel and airline industry, competition is picking up, according to a white paper from ITC InfoTech India. In fact, in its efforts to attract more new customers, the industry is already offering more than 70...

113.  
Faster flight updates would boost airline loyalty
Airlines are missing a big opportunity to strengthen both customer loyalty and customer service while reducing operational costs, according to a gate-side survey conducted by real-time flight information service FlightView. While most travellers...

114.  
Dorothy Lane Market expands loyalty scheme
US-based supermarket Dorothy Lane Market (DLM) has revamped and expanded its loyalty programme to offer significantly more value than traditional 'points for discounts' rewards, having introduced a new 'Priceless Points' mechanism that rewards...

115.  
Coupon redemptions double in 3 years
The growth in consumer coupon redemptions is continuing strongly, according to the latest industry data released by coupon and voucher services provider Valassis, covering the first half of 2012. The company's data shows that coupon redemptions were up...

116.  
Top 20 attitudes of today's best loyalty marketers
When it comes to customer loyalty, customer retention and relationship building campaigns, the attitudes and preconceived ideas of both marketers and management determine much of the scheme's success. Marketing Factbook's experience and insights over...

117.  
US consumers see mobile devices as key shopping tools 
And yet mobile payments are still stalled in the US

According to the FutureBuy research from GfK, a growing number of US shoppers would not think about starting a purchase journey without a mobile device in hand. The study showed that 45% of all US consumers believe that their smartphones and/or tablets...

118.  
Purpose Messages evoke greater attention and emotion 
Consumers feel connected to companies with similar values

Americans are more likely to have a positive image of (89%), trust in (86%) and be loyal (83%) to brands that lead with Purpose, according to the 2019 Porter Novelli/Cone Purpose Biometrics Study, which examined not only what consumers say they will do...

119.  
US retailers at real risk if they don't meet expectations 
More than half of us will defect after one bad experience

New research conducted by alternative payments provider Klarna across 2,000 US consumers and 250 retail decision makers, reveals that retailers are struggling to retain their customers as consumers today increasingly have zero tolerance for a poor...

120.  
Customer Experience reaches new heights in India 
But brands still need to differentiate themselves more

Forrester has released the rankings from its 'India 2019 Customer Experience Index' (CX Index), which show that firms enhanced their CX quality with most brands improving their scores and not one realizing a decline. Based on a survey of more than...

12/165 pages

Have you seen The Marketing Operations Playbook?

Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

The Marketing Operations Playbook walks you step-by-step through the techniques, metrics, reporting, analysis, marketing models, technologies, tools and innovations for successful marketing strategies - both traditional and emerging - with expert guidance from thought leaders in every major market.

Find out the best ways to gather, analyse, and act on customer data to increase profitability, build your brand, empower your customers, beat the competition, reduce churn, and increase customer profitability. This is the marketing book you can't afford to be without.

Find out what works - and what doesn't - and who's succeeded, and how they did it. See how the world's top brands keep their competitive edge against all odds.

This comprehensive and practical guide to the latest ideas in marketing operations hands you over 200 packed pages of strategy, best practices, do's and don'ts, practical know-how, facts and figures, and ideas to optimise your marketing strategy, boost sales, market share, increase ROI and profit.

This book aims to hand you all the facts, figures and research data you need for the best decisions for a more profitable, more engaging marketing strategy. It also highlights all the facts, forecasts and trends identified by our experts from the global Marketing Factbook's vast database of market data, news, studies, research and articles, and presents you with an invaluable library of ideas and practical support you can call upon at will.

With The Marketing Operations Playbook at your side, you'll gain to a true goldmine of easily adaptable and up-to-date strategies, walk-throughs, trends, research and market data, plus all the supporting arguments you need to build a solid, profitable marketing strategy: All the know-how, strategies and ideas you need to get your own Marketing Playbook right, first time.

Get it on Amazon (Kindle/Print)
 
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