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This incredible sales handbook distils an expert's lifetime of sales and marketing experience and hands it to you on a platter, in a simple, easy-to-follow format. With existing customers being the most valuable source of income for any business, this book will teach you how to increase your return business and make more profit from your most loyal customers - and even how to reduce the costs of dealing with your least profitable customers.

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Affiliate marketing spend reaches record high

UK businesses spent £1 billion on affiliate marketing and lead generation activities in 2013, 15% more (on a like-for-like basis) than in 2012, according to the second annual Online Performance Marketing study conducted by PwC for the Internet Advertising Bureau UK (IAB).

This generated £14 billion in sales via price comparison, voucher, cashback, loyalty and product review websites - the most common forms of Online Performance Marketing (OPM). This represents a return of £14 for every £1 invested by advertisers.

Across OPM sites - such as Comparethemarket, TripAdvisor, Vouchercodes, Nectar and Quidco - advertisers don't pay publishers to show the ad, they only pay if the ad causes someone to complete a defined action, such as making a purchase (affiliate marketing) or submitting contact details (lead generation).

In 2013, UK consumers made 150 million purchases via affiliate websites - three for every British adult - totalling £13 billion. £1 billion in sales was generated from Britons submitting contact forms. This means OPM now drives about 10% of all UK e-commerce retail sales.

OPM generated around four billion clicks in 2013, the equivalent of 10 million per day or 120 per second, about 5% of which resulted in a transaction. This high conversion rate and the high return on investment may explain the significant increase in advertisers (to 4,000) and publishers (to 12,000) now using OPM.

"It isn't just the big publishers, or 'super-affiliates', who generate revenue through OPM," said PwC manager, Dan Bunyan. "It's opened up a new and growing industry among the 'long tail' where Individuals and small publishers with specialist knowledge of a particular area can produce websites and then automatically generate advertising revenue."

Arguably, OPM taps into consumers' desire to find the best deals. Over half (52%) of British adults online report having visited a price comparison website in the past six months. Some 90% say they cash-in vouchers or redeem points (and half of these do so every month), while 12.5% has redeemed a voucher or deal using an app on their mobile phone.

Data from ComScore showed that, in November 2013 alone, 39% of the UK internet population (18.7 million people) visited a price comparison site, 35% (16.6 million) visited a voucher/coupon site, and 21% (9.9 million) visited a loyalty or cashback site.

The finance sector, driven by insurance and credit card advertiser's use of price comparison sites, is the biggest spender - accounting for 35% of OPM expenditure in 2013 - followed by retail (21%). The top five are completed by travel & leisure (17%), telecoms & media (9%) and gaming (7%).

"Consumers can save money in a variety of ways and get access to content online free of charge, and advertisers gain new customers; nearly 6 in 10 people become repeat customers of a company they only discovered through a deal or incentive site. At a return of 14:1, that's very cost-effective, and it also generates extra revenue for the publishers in the middle, large or small, via referral fees," explained Tim Elkington, director of research and strategy for the Internet Advertising Bureau (IAB).


Sources: Internet Advertising Bureau IAB; PwC /
The Marketing Factbook.
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    Categorised as:

  • Customer Experience
  • Customer Loyalty
  • Knowing The Customer
  • Marketing Know-How

Have you seen How To SELL Anything?

This incredible sales handbook distils an expert's lifetime of sales and marketing experience and hands it to you on a platter, in a simple, easy-to-follow format.

With existing customers being the most valuable source of income for any business, this book will teach you how to increase your return business and make more profit from your most loyal customers - and even how to reduce the costs of dealing with your least profitable customers.

You'll learn to sell yourself, sell your products, and sell your brand on the internet, writing high-conversion landing pages, social media posts, and more. You'll start attracting customers you didn’t even know existed, and learn the top trade secrets for customer retention.

You'll become a lean, mean selling machine. See how the experts do it and learn to adapt what they've done for your own profit. You'll learn to write strong, powerful, effective sales copy, whether it's for a sales script, sales letter, flyer, insert, advert or just about anything else.

You'll learn how to sell whether you're selling by telephone, by mail, or even meeting prospects face-to-face. You'll find out how to size them up, present yourself, nail down their true needs, close the sale, and learn to tackle the tricky ones.

You'll discover the biggest secrets of successful direct mail sellers, sales letter writers, and how to segment and choose the right prospects for each campaign.

Get it on Amazon (Kindle/Print)
 
Copyright © 2001-2026 Peter J. Clark