Have you seen How To SELL Anything?

This incredible sales handbook distils an expert's lifetime of sales and marketing experience and hands it to you on a platter, in a simple, easy-to-follow format. With existing customers being the most valuable source of income for any business, this book will teach you how to increase your return business and make more profit from your most loyal customers - and even how to reduce the costs of dealing with your least profitable customers.

Get it on Amazon (Kindle/Print)

UK consumers prefer to shop online than in stores

Two-thirds browse online stores, looking for bargains

In fact, the British consumer shops online six times per month on average, with 25-34-year olds being the most active, shopping on a retailer's website eight times a month.

The study also identified striking similarities between the sexes with 27% of men and 25% of women shopping online at least once per week. Perhaps surprisingly (due to there being a wide range of retailers in their immediate locality), Londoners were found to be the most active online shoppers in England, indulging in e-commerce retail therapy on an average of seven days each month.

The research also examined the psychology of shoppers and the opportunity afforded to brands to capitalise on consumers through their website experiences. When asked separately how often the following statements applied to them when visiting a website, only 13% of consumers knew exactly what product they want to buy every time they visit an eCommerce website with 42% saying only some of the time.

Almost two thirds of shoppers (65%) like to have a browse or general look around every time or a lot of the time they shop, and online stores are also increasingly becoming a source for shopping inspiration.

A third of all consumers (33%) look for brands to suggest product options or give tips about the latest trends every time or a lot of the time they visit a site. This may explain why 2 in 5 people (43%) said they were more likely to make an unexpected purchase online than in-store.

The research also revealed that after the cost of the product (58%), free delivery and return options (57%), the search function (29%) were the third most important aspect for consumers when choosing to shop on one website over another.

And 61% of consumers use the search option every time or a lot of the time when shopping online, with the research also finding that the quality of a website's search function directly affects the number of sales. In fact, 63% of consumers said they are less likely to make a purchase if the site search isn't good and they can't find what they're looking for.

"As we see more and more consumers going online, and more frequently, this presents a great opportunity for e-commerce retailers but it also means more than ever that they need to get the digital experience right," said Angel Maldonado, Founder of EmpathyBroker. "The search function is becoming increasingly important, and not just as a tool to find something specific but also as a means of inspiration. Moments of joy in digital are very real. They can be achieved when we're pleasantly surprised by something that fulfils our goals, whether that's something we're actively looking for or not."

Have you seen How To SELL Anything?

This incredible sales handbook distils an expert's lifetime of sales and marketing experience and hands it to you on a platter, in a simple, easy-to-follow format.

With existing customers being the most valuable source of income for any business, this book will teach you how to increase your return business and make more profit from your most loyal customers - and even how to reduce the costs of dealing with your least profitable customers.

You'll learn to sell yourself, sell your products, and sell your brand on the internet, writing high-conversion landing pages, social media posts, and more. You'll start attracting customers you didn’t even know existed, and learn the top trade secrets for customer retention.

You'll become a lean, mean selling machine. See how the experts do it and learn to adapt what they've done for your own profit. You'll learn to write strong, powerful, effective sales copy, whether it's for a sales script, sales letter, flyer, insert, advert or just about anything else.

You'll learn how to sell whether you're selling by telephone, by mail, or even meeting prospects face-to-face. You'll find out how to size them up, present yourself, nail down their true needs, close the sale, and learn to tackle the tricky ones.

You'll discover the biggest secrets of successful direct mail sellers, sales letter writers, and how to segment and choose the right prospects for each campaign.

Get it on Amazon (Kindle/Print)