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This incredible sales handbook distils an expert's lifetime of sales and marketing experience and hands it to you on a platter, in a simple, easy-to-follow format. With existing customers being the most valuable source of income for any business, this book will teach you how to increase your return business and make more profit from your most loyal customers - and even how to reduce the costs of dealing with your least profitable customers.

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How email marketing aids social media strategies

Marketers are using social media to enhance their email marketing campaigns rather than to replace them, according to a survey of 900 digital marketers by Econsultancy and Adestra.

The 'Email Marketing Industry Census' found that more than one third of companies (37%) are using email to encourage the sharing of content on social networks, and another 31% reported that they are planning to do so.

One in five companies (21%) are also using email to promote customer ratings and reviews, while a further 26% have plans to do so, and 28% are using video content in their emails as they increasingly try to use email to increase customer engagement.

In fact, email marketing now accounts for some 17% of digital marketing budgets (compared to 14% in 2009). This increased investment in email marketing can be attributed to the fact that the majority of companies (75%) rated email as 'excellent' or 'good' in terms of return on investment (ROI).

According to Henry Hyder-Smith, managing director for email service provider Adestra, "The explosive impact of social media on email marketing and its significance in the census can't be ignored, and email is far from dying in the midst of the social media revolution. Instead of cannibalisation, we are seeing a solid partnership evolving between the two, with email and social media working in harmony to fuel each other."

however, despite the fact that many companies are becoming more sophisticated in their email marketing practices, and the fact that many are integrating the channel with other sales and marketing activities, there remains a degree of concern that many marketers are not following basic best practices. They study found that many organisations are still not paying sufficient attention to the quality of their lists and the importance of the relevance of marketing emails.

In addition, the study found that - despite legal requirements to do so - only 56% of companies are using opt-in (43%) or confirmed opt-in (13%) data for their acquisition emails, while only 60% are using opt-in (39%) or confirmed opt-in (21%) data for their retention emails.

Marketers reported that the quality of their database is be the biggest barrier to effective email marketing. This was cited as a problem by 61% (up from 44% in 2009). Despite this, only 32% said that list quality and data quality would be a top-three priority for 2010.

The proportion of marketers reporting problems reaching recipients' email inboxes also increased from 51% in 2009 to 54% in 2010. The percentage of marketers reporting that deliverability is a major barrier to email marketing success also increased, from 13% in 2009 to 24% in 2010.

Linus Gregoriadis, research director for Econsultancy, warned: "Marketers must take care to focus on the relevance of their email in a world where it is becoming increasingly important for brands to demonstrate value, rather than bombarding people with unwanted messages. Sophisticated segmentation and effective list-cleansing are more important than ever. "

Among the other key findings of the study:


Sources: Econsultancy; Adestra /
The Marketing Factbook.
Copyright © 2010 - 2026 The Marketing Factbook.

    Categorised as:

  • Customer Experience
  • Knowing The Customer
  • Marketing Know-How
  • Marketing Technology

Have you seen How To SELL Anything?

This incredible sales handbook distils an expert's lifetime of sales and marketing experience and hands it to you on a platter, in a simple, easy-to-follow format.

With existing customers being the most valuable source of income for any business, this book will teach you how to increase your return business and make more profit from your most loyal customers - and even how to reduce the costs of dealing with your least profitable customers.

You'll learn to sell yourself, sell your products, and sell your brand on the internet, writing high-conversion landing pages, social media posts, and more. You'll start attracting customers you didn’t even know existed, and learn the top trade secrets for customer retention.

You'll become a lean, mean selling machine. See how the experts do it and learn to adapt what they've done for your own profit. You'll learn to write strong, powerful, effective sales copy, whether it's for a sales script, sales letter, flyer, insert, advert or just about anything else.

You'll learn how to sell whether you're selling by telephone, by mail, or even meeting prospects face-to-face. You'll find out how to size them up, present yourself, nail down their true needs, close the sale, and learn to tackle the tricky ones.

You'll discover the biggest secrets of successful direct mail sellers, sales letter writers, and how to segment and choose the right prospects for each campaign.

Get it on Amazon (Kindle/Print)
 
Copyright © 2001-2026 Peter J. Clark