Have you seen The Marketing Factbook?

The Marketing Factbook will help you up your marketing game, walking you through the techniques, metrics, reporting, analysis, marketing models, technologies, tools and innovations you need for a hgih-profit, high-rentention marketing strategy. This comprehensive marketing guide has 400+ packed pages of marketing strategy, trends, best practices, do's and don'ts, practical know-how, facts and figures, and tons of ideas to boost sales revenue, market share, ROI, and profits.

Get it on Amazon (Kindle/Print)

Deals and promotions drive Millennial sales online

Impulse buying driven by online coupons and discounts

The survey found that two-thirds of consumers have made a purchase they weren't originally planning to make solely based on finding a coupon or discount; additionally, 80% said they feel encouraged to make a first-time purchase with a brand that is new to them if they found an offer or discount. Nearly all consumers (93%) say they would make a repeat purchase with a retailer that offered good discounts, and almost half (48%) said they will avoid brands that do not provide offers.

A key finding from the RetailMeNot survey shows the presence of offers and discounts does not diminish the value of a brand; in fact, it far outweighs other elements of consumer satisfaction. More than 65% of consumers said that getting a great offer for a product is more important to them than great customer service, and only 7% said that deals and offers influenced them to have a more negative perception of a brand or retailer.

The survey also reveals the significant impact of deals and offers on purchase decisions across the entire consumer shopping journey:

• 74% of Americans say offers are a top factor when deciding where and what to buy online.
• 81% of Americans say finding a great offer or discount is on their mind throughout the entire purchase journey.
• Nearly all consumers (94%) search for a deal or offer when shopping online.
• 62% of consumers agree they cannot complete a purchase before searching for an offer.
• 75% of Americans who have abandoned an online shopping cart have done so due to issues with cost.

Millennials: A Generation of Savers
As the millennial generation ages, more often than not, they are observed to have better saving habits than their parents. In particular, millennials surveyed by RetailMeNot reported they are almost always looking to cut costs while shopping.

Just over half (53%) of millennials aged 18 to 34 say they always search for a deal before making a purchase online, versus only 40% of baby boomers aged 55+. In fact, 69% of millennials say they cannot complete a purchase without first searching for a deal or offer.

Nearly all millennials (88%) say that finding an offer for a brand or retailer that is new to them would encourage a first-time purchase. Some 62% of millennials who use the RetailMeNot app do so while shopping in a brick-and-mortar store.

Connecting With Cost-Conscious Consumers
For retailers looking to connect with cost-conscious consumers, partnering with shopper companion sites like RetailMeNot will help extend the reach of promotions. Deal-seekers who use RetailMeNot leverage the digital tools in a variety of ways:

• Just over half (53%) visit RetailMeNot.com before they begin shopping or browsing online.
• Over one-third (38%) use RetailMeNot.com before they decide to step foot into a physical retail location.
• About half (46%) of consumers who are aware of the RetailMeNot app use it before entering a store.
• 66% of consumers who use the RetailMeNot website do so while shopping or browsing online.
• Discounts and offers are a requirement for brands looking to engage all customers along the shopping journey.

"Today's consumers want to feel as if they have spent their money in the smartest way possible, and to do so, they leverage deals throughout the shopping journey, including when deciding where to shop and what to buy," said Marissa Tarleton, chief marketing officer at RetailMeNot. "These discounts and promotional levers continue to be critical for retailers who want to reach new shoppers to drive incremental sales."

The RetailMeNot Incrementality Study was a 10-minute online survey fielded by Kelton Global Research between March 16th and March 23rd, 2018. During that time, 1,018 interviews were captured among nationally representative Americans ages 18+ on their online shopping habits and preferences.

Have you seen The Marketing Factbook?

The Marketing Factbook will help you up your marketing game, walking you through the techniques, metrics, reporting, analysis, marketing models, technologies, tools and innovations you need for a hgih-profit, high-rentention marketing strategy.

This comprehensive marketing guide has 400+ packed pages of marketing strategy, trends, best practices, do's and don'ts, practical know-how, facts and figures, and tons of ideas to boost sales revenue, market share, ROI, and profits. It's the report no marketer can afford to be without.

Find out the best ways to gather, analyse, and act on customer data to increase profitability, build your brand, empower your customers, beat the competition, reduce churn, and increase customer profitability.

Find out what works and what doesn't, who's succeeded and how they did it, and how the world's top brands keep their competitive edge against all odds. This report gives you the data you need for the best decisions for a more profitable, more engaging marketing strategy.

Get the hard facts, forecasts and trends identified by our experts from the global Marketing Factbook's vast database of market data, studies, research and white papers, and gain an invaluable library of ideas and practical support you can call upon at will.

With The Marketing Factbook at your side, you'll have a true goldmine of easily adaptable and up-to-date strategies, walk-throughs, trends, research and market data, plus all the supporting arguments you need to build a solid, profitable marketing strategy: All the know-how, strategies and ideas you need to get your own Marketing Playbook right, first time.

Get it on Amazon (Kindle/Print)