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This incredible sales handbook distils an expert's lifetime of sales and marketing experience and hands it to you on a platter, in a simple, easy-to-follow format. With existing customers being the most valuable source of income for any business, this book will teach you how to increase your return business and make more profit from your most loyal customers - and even how to reduce the costs of dealing with your least profitable customers.

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ChatBots market to be worth US$9.17 billion by 2025

That's an annual growth rate of 21.95%

The global Chat-bots market is projected to increase in value from US$2.28 billion in 2018 to a staggering US$9.17 billion by 2025, following a compound annual growth rate (CAGR) of 21.95%, according to the 'Chat-Bots Market' report available from Valuates.

With customer loyalty and retention being one of the key areas of focus in all industries, the report's authors argue that a well planned and executed chatbot can be an efficient way to increase consumer engagement and loyalty.

In fact, several industries have started to deploy chatbots powered by Artificial Intelligence into their operations to help engage customers and give them more seamless experiences. These 'talk bots' are therefore serving as an important tool for attracting, maintaining, and engaging new customers due to their ability to engage customers, gather new data, and shorten sales life cycles.

The Chatbot Market report offers in-depth insights into demand forecasts, industry dynamics, and micro and macro indicators. It also provides new insights into the factors that drive and limit the demand of the talkbots market, as well as highlighting and offering an outlook on current industry trends and potential developments in the Chatbots industry which will affect demand over the forecast period.

The global impact of the 2019 Coronavirus disease are already starting to be felt, and are likely to affect the Chatbots market significantly in 2020. The report also covers the impact of COVID-19.

Trends influencing the Chatbots market
According to the report, primary market growth drivers include technological innovation coupled with increasing consumer demand for self-service and 24/7 customer care at lower operating costs. Chatbots are proving to be a powerful agent capable of delivering 24/7 services while reducing overall operational costs. In addition, AI-powered talkbots have advantages, such as automating routine tasks leading to improved process performance, providing multi-language support, and offering better self-service experiences. Chatbots are expected to play a key role in the coming years when it comes to customer support systems, due to their ability to personalize the experience without any interruption.

Machine learning systems are now being used to assess trades performed on Wall Street and to predict how consumers are going to click on different advertisements. Besides being revenue generators, chatbots may also act as study bots, or to save companies money for lead generation and brand recognition. This feature of the chatbot is expected to increase the market size during the forecast period.

Insurance firms represent some of the early adopters of chatbot services focused on AI. Insurance firms use location-based technology to automatically start the claims process, using chatbots, along with visual resources such as live chat, to inform consumers about changes to requests, inspections, and documentation claims, as well as update them on claim status. These implementations of chatbots among various insurance organizations are expected to increase the talkbots market size.

While the adoption of chatbots solutions among different industries is growing, challenges related to efficient use and limited knowledge of the benefits offered by AI-powered chatbots solutions limit the growth of chatbot solutions among developing regions.

Market share analysis
During the forecast period, North America is projected to hold the largest chatbot market share. Growth in this region is primarily due to the increasing deployment of chatbots in different market verticals.

Many Asian countries, such as China, Singapore, India, and Japan, are leveraging information-intensive AI technologies, and the chatbot is one of the leading technology trends, and thus APAC is expected to show promising growth during the forecast period.

Technologies such as artificial intelligence, IoT, and APIs are emerging at a rapid pace. Using these technologies, chatbots can be designed to deliver improved operations and thus fuel consumer demand. Artificial intelligence and voice-based audio chatbots are projected to constitute the biggest talkbots market share in the future.

The full report can be purchased here: https://reports.valuates.com

For a free sample of the report, visit: https://reports.valuates.com


Sources: Valuates Reports /
The Marketing Factbook.
Copyright © 2020 - 2025 The Marketing Factbook.

    Categorised as:

  • Customer Experience
  • Customer Loyalty
  • Knowing The Customer
  • Marketing Know-How
  • Marketing Technology

Have you seen How To SELL Anything?

This incredible sales handbook distils an expert's lifetime of sales and marketing experience and hands it to you on a platter, in a simple, easy-to-follow format.

With existing customers being the most valuable source of income for any business, this book will teach you how to increase your return business and make more profit from your most loyal customers - and even how to reduce the costs of dealing with your least profitable customers.

You'll learn to sell yourself, sell your products, and sell your brand on the internet, writing high-conversion landing pages, social media posts, and more. You'll start attracting customers you didn’t even know existed, and learn the top trade secrets for customer retention.

You'll become a lean, mean selling machine. See how the experts do it and learn to adapt what they've done for your own profit. You'll learn to write strong, powerful, effective sales copy, whether it's for a sales script, sales letter, flyer, insert, advert or just about anything else.

You'll learn how to sell whether you're selling by telephone, by mail, or even meeting prospects face-to-face. You'll find out how to size them up, present yourself, nail down their true needs, close the sale, and learn to tackle the tricky ones.

You'll discover the biggest secrets of successful direct mail sellers, sales letter writers, and how to segment and choose the right prospects for each campaign.

Get it on Amazon (Kindle/Print)
 
Copyright © 2001-2025 Peter J. Clark