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This incredible sales handbook distils an expert's lifetime of sales and marketing experience and hands it to you on a platter, in a simple, easy-to-follow format. With existing customers being the most valuable source of income for any business, this book will teach you how to increase your return business and make more profit from your most loyal customers - and even how to reduce the costs of dealing with your least profitable customers.

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Restaurants can still tempt diners with well-timed deals

Relevant and timely means a bigger slice of the pie

Although the majority of consumers say they usually visit the same restaurants, diners are still willing to switch destinations based on promotions and coupons, according to a study by media delivery firm Valassis.

The study, entitled "Tempting the Dynamic Restaurant Customer", found that 30% of consumers are switching their fast food and casual dining choices due to savings, with 25% doing so for fast, casual and pizza places. Interestingly, only about 10% say they switch based on the lowest prices.

Additionally, 34% of consumers are influenced to visit a restaurant if they receive an offer on their smartphone/mobile device when near that location, with this percentage rising among parents (57%) and millennials (54%).

Additional takeaways from the study include:

Different media types satisfy different objectives. If a restaurant wants to share offers, promotions and relevant information and drive traffic, mail is ideal, as 55% of consumers prefer to receive these types of messages from direct mail sources while 25% favour TV. With millennials, direct mail and mobile channels are preferred (44% and 40%, respectively).

If promoting a grand opening, restaurants should consider mail, mobile and TV:

Apps also present a ripe channel for brands to promote deals and loyalty programs, because, as RetailMeNot reports, more than half of deal-savvy diners have at least one food and dining app on their smartphone.

"When it comes to restaurants, consumers often revisit their tried-and-true spots, but our research also finds that these individuals can be readily persuaded to visit new locations through relevant and timely offers," said Curtis Tingle, Chief Marketing Officer, Valassis. "Restaurants can leverage flash sales, quick-turn digital media and location-based promotions to engage and activate these audiences. Consumers are increasingly dynamic, and understanding which tactics activate specific audiences helps marketers develop more personalized offers, resulting in a greater return on ad spend."


Sources: Valassis /
The Marketing Factbook.
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    Categorised as:

  • Customer Experience
  • Customer Loyalty
  • Knowing The Customer
  • Marketing Know-How
  • Marketing Technology

Have you seen How To SELL Anything?

This incredible sales handbook distils an expert's lifetime of sales and marketing experience and hands it to you on a platter, in a simple, easy-to-follow format.

With existing customers being the most valuable source of income for any business, this book will teach you how to increase your return business and make more profit from your most loyal customers - and even how to reduce the costs of dealing with your least profitable customers.

You'll learn to sell yourself, sell your products, and sell your brand on the internet, writing high-conversion landing pages, social media posts, and more. You'll start attracting customers you didn’t even know existed, and learn the top trade secrets for customer retention.

You'll become a lean, mean selling machine. See how the experts do it and learn to adapt what they've done for your own profit. You'll learn to write strong, powerful, effective sales copy, whether it's for a sales script, sales letter, flyer, insert, advert or just about anything else.

You'll learn how to sell whether you're selling by telephone, by mail, or even meeting prospects face-to-face. You'll find out how to size them up, present yourself, nail down their true needs, close the sale, and learn to tackle the tricky ones.

You'll discover the biggest secrets of successful direct mail sellers, sales letter writers, and how to segment and choose the right prospects for each campaign.

Get it on Amazon (Kindle/Print)
 
Copyright © 2001-2025 Peter J. Clark