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Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

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Marketers step up promotional merchandise usage

Promotional merchandise marketing techniques can deliver a higher - or at least equal - return on on investment (ROI) compared to most other forms of advertising, according to research from the British Promotional Merchandise Association (BPMA).

The survey of senior marketers in the UK was carried out by an independent research firm with respondents from a range of sectors including finance, IT, retail, professional services, insurance, charity and education. One of the most significant findings of the survey was that spending on promotional merchandise in 2012 is generally either increasing or remaining stable in comparison to 2011, with 49% increasing their spend and 30% maintaining their spend on it.

This positive trend also seems to be continuing, with 33% planning to increase spending in 2013 compared to 2012, and a further 50% expect it to remain the same in 2013.

The percentage of sales and marketing budgets being spent on promotional items within the marketing budget is also increasing overall or remaining stable, with 43% having increased the percentage and 36% saying it was the same as before.

One third (33%) said that they had made a promotional merchandise purchase every month, while another third (33%) said they made purchases every three months, and 13% said they made such purchases twice a year.

When asked about the main reasons why merchandise is used in sales and marketing campaigns (as opposed to using other incentives such as discounts or special offers), 69% said that it is because it targets customers effectively, 52% felt it was because the brand message lasts longer, and 46% said it was because of its ability to create feelings of loyalty.

Nearly three-quarters (73%) said that they use promotional merchandise at conferences and events, and 63% use it for brand awareness and rebranding. Merchandise is also used for 'cause awareness' and 'product launches and roll-outs' because it is often effective in getting attention and driving sales.

According to Stephen Barker, director for the BPMA, "To hear directly from senior marketers themselves that spend on promotional products is rising clearly shows the importance that is placed on merchandise in the marketing mix."

The top three items purchased were: pens (35%); pads, notebooks and post-its (13%); and eco/canvas shopping bags (10%).


Sources: British Promotional Merchandise Association BPMA /
The Marketing Factbook.
Copyright © 2012 - 2025 The Marketing Factbook.

    Categorised as:

  • Customer Experience
  • Customer Loyalty
  • Knowing The Customer
  • Marketing Know-How

Have you seen The Marketing Operations Playbook?

Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

The Marketing Operations Playbook walks you step-by-step through the techniques, metrics, reporting, analysis, marketing models, technologies, tools and innovations for successful marketing strategies - both traditional and emerging - with expert guidance from thought leaders in every major market.

Find out the best ways to gather, analyse, and act on customer data to increase profitability, build your brand, empower your customers, beat the competition, reduce churn, and increase customer profitability. This is the marketing book you can't afford to be without.

Find out what works - and what doesn't - and who's succeeded, and how they did it. See how the world's top brands keep their competitive edge against all odds.

This comprehensive and practical guide to the latest ideas in marketing operations hands you over 200 packed pages of strategy, best practices, do's and don'ts, practical know-how, facts and figures, and ideas to optimise your marketing strategy, boost sales, market share, increase ROI and profit.

This book aims to hand you all the facts, figures and research data you need for the best decisions for a more profitable, more engaging marketing strategy. It also highlights all the facts, forecasts and trends identified by our experts from the global Marketing Factbook's vast database of market data, news, studies, research and articles, and presents you with an invaluable library of ideas and practical support you can call upon at will.

With The Marketing Operations Playbook at your side, you'll gain to a true goldmine of easily adaptable and up-to-date strategies, walk-throughs, trends, research and market data, plus all the supporting arguments you need to build a solid, profitable marketing strategy: All the know-how, strategies and ideas you need to get your own Marketing Playbook right, first time.

Get it on Amazon (Kindle/Print)
 
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