Social media will only get bigger as time goes by
When it comes to the future, it's said there are three kinds of marketers: those who let it happen, those who make it happen, and those who wonder what happened. So says Robert Passikoff, president of Brand Keys, which here forecasts the 11 top trends in brand marketing that will shape 2021.
For the past 35 years, Brand Keys, has conducted a year-end examination of our independently-validated loyalty and engagement metrics from 100,000+ consumers who participated in our surveys. The surveys audit B2B, B2C, and D2C categories and nearly 1,000 brands.
This provides Brand Keys with a correlated-to-behavior view of changes in category dynamics, detours in customer journeys, expanded consumer expectations, and arrivals and departures of category and consumer values, like sentiment, trust and allegiance.
Examined from a 21st century loyalty perspective, and tempered by current economic and health challenges, our assessments provide us with a predictive view of trends marketers will have to deal with in the next 18 to 24 months.
This year the company identified 11 trends, which are expected to become brand realities in 2021:
These trends provide those who want to make it happen an opportunity to understand how best to embrace new methods of brand and consumer engagement, perfect new business models, adopt new technologies, and create new and profitable opportunities.
Categorised as: