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Have you seen The Customer-Focused Marketing Playbook?

This comprehensive and practical guide to the latest ideas in customer-focused marketing hands you over 200 packed pages of strategy, best practices, do's and don'ts, practical know-how, facts and figures, and ideas to optimise your marketing strategy, boost sales, market share, increase ROI and profit.

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Mothers spurn social & mobile coupons

Despite signs of economic recovery, 58% of American mothers say they expect to scale back dining out for the rest of this year, and more than half say they will buy fewer brand name items, with more than 40% planning to buy private labels, according to advertising and marketing firm Bohan.

With mothers viewing the economy with greater caution than in previous years, they are becoming much more aware of - and in some cases even addicted to - special offers, deals and coupons. In fact, more than 40% said that they plan to switch stores for lower prices.

According to CEO David Bohan, retailers have spent a long time effectively teaching mothers to shop based on price, and the trend is set to continue. The majority of mothers (84%) said they plan to use coupons, with more than three-quarters saying they will increase their coupon usage this year.

But the majority are not interested in receiving coupons through social networking sites (59%) or mobile phones (74%). Instead, most prefer to receive them through newspapers, mail, e-mail, grocer web sites, and in-store.

While many grocers have added in-store dining and are offering a wide array of prepared foods, most mothers are not interested. The survey found that less than 15% (that is, 10% for in-store dining and 14% for prepared foods) consider such services important.

"Today's mothers, more than anything else, want low prices, a wide variety of brands and rewards programmes that are tailored to their needs," concluded Shari Day, Bohan's grocery team leader. "Although most are not currently interested in mobile coupons, we anticipate that they will warm up to the idea as the technology improves and becomes easier to use."


Sources: Bohan Advertising & Marketing /
The Marketing Factbook.
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    Categorised as:

  • Customer Loyalty
  • Marketing Know-How
  • Marketing Technology

Have you seen The Customer-Focused Marketing Playbook?

This comprehensive and practical guide to the latest ideas in customer-focused marketing hands you over 200 packed pages of strategy, best practices, do's and don'ts, practical know-how, facts and figures, and ideas to optimise your marketing strategy, boost sales, market share, increase ROI and profit.

Learn the insider's tricks and techniques to turn every customers into a 'super spreader' for your brand. It's better than free advertising. Once you start this ball rolling, your brand can grow rapidly through word-of-mouth, advocacy, influencers, and customer loyalty. Super-charge your company's marketing strategy, build up your market share, and make more sales through repeat business and customer loyalty.

Find out what works - and what doesn't - and who's succeeded, and how they did it. See how the world's top brands keep their competitive edge against all odds.

The Customer-Focused Marketing Playbook walks you step-by-step through the techniques, metrics, reporting, analysis, marketing models, technologies, tools and innovations for successful marketing strategies - both traditional and emerging - with expert guidance from thought leaders in every major market. Find out the best ways to gather, analyse, and act on customer data to increase profitability, build your brand, empower your customers, beat the competition, reduce churn, and increase customer profitability. This is a marketing book you simply can't afford to be without.

This book aims to hand you all the facts, figures and research data you need for the best decisions for a more profitable, more engaging marketing strategy. It also highlights all the facts, forecasts and trends identified by our experts from the global Marketing Factbook's vast database of market data, news, studies, research and articles, and presents you with an invaluable library of ideas and practical support you can call upon at will.

With The Customer-Focused Marketing Playbook at your side, you'll have instant access to a true goldmine of easily adaptable and up-to-date strategies, walk-throughs, trends, research and market data, plus all the supporting arguments you need to build a solid, profitable marketing strategy.

Get it on Amazon (Kindle/Print)
 
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