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Have you seen How To SELL Anything?

This incredible sales handbook distils an expert's lifetime of sales and marketing experience and hands it to you on a platter, in a simple, easy-to-follow format. With existing customers being the most valuable source of income for any business, this book will teach you how to increase your return business and make more profit from your most loyal customers - and even how to reduce the costs of dealing with your least profitable customers.

Get it on Amazon (Kindle/Print)
 

Prestige brand discounts have paid off

Contrary to expectations, discounts offered by prestige brands during the past few years in the weakened economy have apparently been accepted by affluent and luxury consumers without diluting the stature of those brands, according to a the spring 2011 survey of the wealthiest 10% of US households by the American Affluence Research Center.

Some 60% of the affluent consumers surveyed said that these discounts did not affect their opinion of the brands concerned, and one quarter (25%) said these discounts had motivated them to make purchases they might not have otherwise made. Only 5% said that such discounts lowered the image or prestige of a brand.

These findings suggest that affluent consumers recognise that there are certain situations in which discounting by prestige brands is reasonable and understandable, if not part of an ongoing practice. Approximately half said that discounts seemed to have been a reasonable way to maintain sales during the economic downturn, while fewer than 20% said that these discounts raised questions about whether quality had been lowered and whether or not previous prices and profit margins were fair.

Similar responses were given when affluent consumers were asked about their opinion of discounts that prestige brands communicate via the internet or mobile devices only to existing customers or to members of special 'flash sale' sites. This suggests that the affluent do not have a problem with situations where discounting by prestige brands is limited to special groups, with 39% feeling that this type of discounting seems to be a reasonable way to build sales.

Women aged 50 and over, along with the higher net worth groups, were slightly more sceptical or critical in their responses to both questions. Survey respondents had an average annual household income of US$333,000, an average primary residence value of US$1.2 million, an average net worth of US$3.1 million, and average investable assets of US$1.8 million.

A detailed description of the survey and a selection of highlights from its findings has been made available online - click here.


Sources: American Affluence Research Center /
The Marketing Factbook.
Copyright © 2011 - 2025 The Marketing Factbook.

    Categorised as:

  • Customer Experience
  • Customer Loyalty
  • Knowing The Customer
  • Marketing Know-How

Have you seen How To SELL Anything?

This incredible sales handbook distils an expert's lifetime of sales and marketing experience and hands it to you on a platter, in a simple, easy-to-follow format.

With existing customers being the most valuable source of income for any business, this book will teach you how to increase your return business and make more profit from your most loyal customers - and even how to reduce the costs of dealing with your least profitable customers.

You'll learn to sell yourself, sell your products, and sell your brand on the internet, writing high-conversion landing pages, social media posts, and more. You'll start attracting customers you didn’t even know existed, and learn the top trade secrets for customer retention.

You'll become a lean, mean selling machine. See how the experts do it and learn to adapt what they've done for your own profit. You'll learn to write strong, powerful, effective sales copy, whether it's for a sales script, sales letter, flyer, insert, advert or just about anything else.

You'll learn how to sell whether you're selling by telephone, by mail, or even meeting prospects face-to-face. You'll find out how to size them up, present yourself, nail down their true needs, close the sale, and learn to tackle the tricky ones.

You'll discover the biggest secrets of successful direct mail sellers, sales letter writers, and how to segment and choose the right prospects for each campaign.

Get it on Amazon (Kindle/Print)
 
Copyright © 2001-2025 Peter J. Clark