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Consumers want brands to help them live 'the good life'

It's no longer about material wealth and consumption

The 'Enabling the Good Life' report from Sustainable Brands and Harris Poll shows the dramatic shift in American attitudes and reflects a gap between people's new aspirations and the ways business responds.

This new zeitgeist is emerging across geographies, demographics, and political boundaries and beliefs. Despite the rapid pace of life and work, the widespread divisiveness seen in America's politics, unpredictable and tumultuous global conflicts, and the myriad of pressing social and environmental issues, there was much agreement in Americans' outlook.

The study was designed to understand the core elements that are most important to Americans defining The Good Life and how consumers and brands, individually and together, might accelerate the realization of these emerging aspirations.

The research shows that today's vision of The Good Life is different from the past, with 71% saying living the good life is different for them than it was for their parents - perhaps indicating a greater focus on simplicity, health and people over things and looking beyond oneself. What we think of as the traditional elements of the "Good Life," such as wealth and what it unlocks, may be shifting. There is an emerging desire for balance with two leading themes driving the new definition of the Good Life:

1. Meaningful Connections
   76% believe the Good Life is defined by having meaningful engagement with families and their communities, including those in need and the environment.

Balanced Simplicity: 66% believe the Good Life is defined by having good health and living a simple, yet balanced life. Americans are seeking reduced complexity and healthy behaviors - striking a tone of moderation, all actions contributing to their happiness.

1. Financial independence (26%) and personal goals (10%) such as career and education trailed balanced simplicity (36%) and human connections (28%) in what Americans view as most important factors in defining the Good Life.

While income (62%) is reported as a top obstacle preventing The Good Life, more than 3 in 4 Americans (78%) believe money cannot buy happiness. The research also showed that brands have an enormous opportunity to help Americans achieve The Good Life. About half of Americans (51%) believe companies care about helping consumers achieve The Good Life and 75% of American consumers believe that if consumers demanded more products and services to help them achieve The Good Life, companies would change in order to provide them.

Yet, the majority of people in America (65%) feel the products and services offered by companies don't help them achieve what they see as The Good Life. Although brands are commonly looked to for value (18%) and health-related benefits (12%), fewer see a logical path for brands to connect them with others, issues, or their community.

Companies mentioned as contributing to "The Good Life" include high reputation favorites such as Starbucks, Tesla, and Apple, as well as brands like Target, REI and Panera. Industries that ranked the highest in terms of delivering on helping consumers live the good life include food (48%), technology (45%), and travel and leisure (40%) with fashion (25%), banking (29%) and other categories trailing. That, the study suggests, will require:

• Deeper engagement with stakeholders to better understand how brands/companies have potential to support the new definition of The Good Life.
• Using constraints as an opportunity to reimagine and create with consumers products/services that matter.
• Redefining value beyond "more and cheaper is better" as consumption does not meet the new definition of American's view of The Good Life.

"Due to our divided times, many assume Americans disagree on what The Good Life looks like. Yet, the research shows that young or old, Republican or Democrat, male or female - leading a balanced, healthy life that is connected to people and issues that matter is at the heart of these new aspirations. It turns out, we are more the same than different," said KoAnn Skrzyniarz, Founder/CEO of Sustainable Brands.

"The majority of Americans believe brands can help them live more meaningful lives, yet two-thirds don't believe companies currently are providing products to help them do so. There's a return on empathy most marketers fail to comprehend," added Wendy Salomon, VP of the Harris Poll.

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