Have you seen How To SELL Anything?

This incredible sales handbook distils an expert's lifetime of sales and marketing experience and hands it to you on a platter, in a simple, easy-to-follow format. With existing customers being the most valuable source of income for any business, this book will teach you how to increase your return business and make more profit from your most loyal customers - and even how to reduce the costs of dealing with your least profitable customers.

Get it on Amazon (Kindle/Print)

Marketers say personalisation powers loyalty

The study, entitled "Refresh Your Approach to 1:1 Marketing", found that marketers see value in marketing personalisation and predictive intelligence: 86% report that they use personalisation and targeting based on broad segmentation and simple clustering, and 84% report that personalisation impacts customer retention and loyalty. However, marketers face challenges in personalising each customer interaction (48%), meeting expectations of the always-connected customer (42%), and analysing the constant flow of customer interaction data (42%).

As a result, there are four key predictive and data analytic tools in which marketers said they plan to increase investment in order to overcome these challenges. Some 58% of marketers plan to increase spending in site optimisation tools; 52% plan to increase spending in real-time interaction management; 51% plan to increase spending in predictive algorithms; and 51% plan to increase spending in guided selling.

However, the expectations of empowered, connected consumers make this easier said than done. Consumers have instantaneous access to information across multiple devices and want to interact with brands on their terms - across channels and whenever they want.

In the study, marketers can see the massive role that personalisation plays in the customer journey, and gain insights on how to:

1. Tie personalisation back to top marketing goals;
2. Make personalisation a priority, turning browsers into buyers;
3. Collect real-time data to build out personalised 1:1 profiles;
4. Leverage technology to automate decision-making.

According to Woodson Martin, CMO of ExactTarget Marketing Cloud, "The future of marketing is the customer journey. Today's hyper-connected consumer requires companies to create personalised experiences and deliver value at each touch point to increase brand loyalty and drive sales. Marketers need to be empowered to use data to drive these 1:1 journeys and experiences with their customers."

Have you seen How To SELL Anything?

This incredible sales handbook distils an expert's lifetime of sales and marketing experience and hands it to you on a platter, in a simple, easy-to-follow format.

With existing customers being the most valuable source of income for any business, this book will teach you how to increase your return business and make more profit from your most loyal customers - and even how to reduce the costs of dealing with your least profitable customers.

You'll learn to sell yourself, sell your products, and sell your brand on the internet, writing high-conversion landing pages, social media posts, and more. You'll start attracting customers you didn’t even know existed, and learn the top trade secrets for customer retention.

You'll become a lean, mean selling machine. See how the experts do it and learn to adapt what they've done for your own profit. You'll learn to write strong, powerful, effective sales copy, whether it's for a sales script, sales letter, flyer, insert, advert or just about anything else.

You'll learn how to sell whether you're selling by telephone, by mail, or even meeting prospects face-to-face. You'll find out how to size them up, present yourself, nail down their true needs, close the sale, and learn to tackle the tricky ones.

You'll discover the biggest secrets of successful direct mail sellers, sales letter writers, and how to segment and choose the right prospects for each campaign.

Get it on Amazon (Kindle/Print)