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Have you seen How To SELL Anything?

This incredible sales handbook distils an expert's lifetime of sales and marketing experience and hands it to you on a platter, in a simple, easy-to-follow format. With existing customers being the most valuable source of income for any business, this book will teach you how to increase your return business and make more profit from your most loyal customers - and even how to reduce the costs of dealing with your least profitable customers.

Get it on Amazon (Kindle/Print)
 

Amazon tops the retail Brand Trust Report

Index aims to scientifically define retail consumer trust

Soulmates.AI, a marketing sciences platform that 'reads' social speech to understand a consumer's interests and beliefs, has launched a Brand Trust Index to help brands understand how consumer trust works - and the first edition of the index has identified Amazon as retail's most trusted brand.

Developed by Soulmates.AI and psychometric research firm psyML, the study surveyed more than 4,000 respondents and measured trust against three major dimensions and 12 subdimensions. Brand loyalty, brand reliance and emotional appeal define trust alongside subdimensions such as shared values, social responsibility, honesty and aspirational appeal. Each dimension was scored on a 100-point scale with scores of 70+ suggesting consumers believe the brand performs well in that dimension. Scores between 64-40 indicated a neutral expectation from consumers, while a score below 39 suggested they did not expect the brand to perform.

The report analyzed the top-10 grossing retail brands and key takeaways include:

As the report notes, brand trust is a business currency with significant influence over purchase decisions and consumer behaviors. High levels of trust correlate to stronger sales performance whereas low levels of trust restrict purchase decisions and welcome comparison shopping.

"Trust is a deeply complex and personal emotion," said Galen Buckwalter, Ph.D., chief scientist at Soulmates.AI. "Understanding how consumers trust depends on their perspective, history and even life station. With a.BTI, we've carefully surveyed trust's major expressions to really understand how and why it impacts consumer behavior in such a dramatic manner."


Sources: Soulmates AI /
The Marketing Factbook.
Copyright © 2018 - 2025 The Marketing Factbook.

    Categorised as:

  • Customer Loyalty
  • Knowing The Customer
  • Marketing Know-How
  • Marketing Technology

Have you seen How To SELL Anything?

This incredible sales handbook distils an expert's lifetime of sales and marketing experience and hands it to you on a platter, in a simple, easy-to-follow format.

With existing customers being the most valuable source of income for any business, this book will teach you how to increase your return business and make more profit from your most loyal customers - and even how to reduce the costs of dealing with your least profitable customers.

You'll learn to sell yourself, sell your products, and sell your brand on the internet, writing high-conversion landing pages, social media posts, and more. You'll start attracting customers you didn’t even know existed, and learn the top trade secrets for customer retention.

You'll become a lean, mean selling machine. See how the experts do it and learn to adapt what they've done for your own profit. You'll learn to write strong, powerful, effective sales copy, whether it's for a sales script, sales letter, flyer, insert, advert or just about anything else.

You'll learn how to sell whether you're selling by telephone, by mail, or even meeting prospects face-to-face. You'll find out how to size them up, present yourself, nail down their true needs, close the sale, and learn to tackle the tricky ones.

You'll discover the biggest secrets of successful direct mail sellers, sales letter writers, and how to segment and choose the right prospects for each campaign.

Get it on Amazon (Kindle/Print)
 
Copyright © 2001-2025 Peter J. Clark