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Have you seen The Marketing Operations Playbook?

Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

Get it on Amazon (Kindle/Print)
 

US coupon users say they're opportunists

Nearly one-third (29%) of US adults who ever use coupons say they are 'opportunists' and have no loyalty at all when it comes to shopping, instead only buying products that are available with coupons or daily deals, according to a survey by CouponCabin.

The study found that men are more likely to be opportunists compared to women, at 35% and 25%, respectively. But while most US adults who use coupons classify themselves as opportunists, the rest say they fall into the following categories:

  1. Seasoned professional: "I have been couponing for years and know all the tricks of the trade" (25%);
  2. Newbie: "I'm a coupon rookie who just realised the money-saving power of coupons" (19%);
  3. Extremist: "I don't pay full price for anything" (4%);
  4. None of the above (23%).

Overall, coupon usage is relatively high among US adults. Nearly all (95%) said they had used a coupon at some point, while 46% said they use coupons very often or often, 30% said they use them sometimes, and 18% said the use them rarely. Females had the highest instance of saying they use coupons very often or often (52%) compared to men (39%).

Some coupon users say they like to get creative: some 44% who use coupons said they have "stacked" coupons to achieve greater savings (where they use both a manufacturer and a store coupon on one item).

When it comes to the types of coupons used, among those adults who had used coupons, 55% said they use printed coupons more often, compared to 11% who said they use online coupons most often. More than one-third (34%) said they use both types equally. A higher number of those aged 18-34 said they used online coupons (21%), compared to only 4% of those aged 55+.

"While traditional paper coupons are still popular with many shoppers, online and mobile coupons are gaining popularity," said Jackie Warrick, president and chief savings officer for CouponCabin. "Coupon usage via online and mobile is being embraced particularly by younger demographics; those that many might not expect to be coupon users."

Coupon use on smartphones is also prevalent. In fact, nearly one-in-five (17%) smartphone owners who use coupons said they have an app on their device that is specifically designed for coupons. This number is much higher for men aged 18-34, as 30% said they have a coupon app on their phone, compared to 15% of women in the same age bracket. Some 22% of 18-34 year olds overall said they have one, compared to only 10% of adults aged 55+.


Sources: CouponCabin; Harris Interactive /
The Marketing Factbook.
Copyright © 2012 - 2025 The Marketing Factbook.

    Categorised as:

  • Customer Loyalty
  • Knowing The Customer
  • Marketing Know-How

Have you seen The Marketing Operations Playbook?

Learn the insider's tricks and techniques to super-charge your company's marketing operations, build up your market share, make more sales through repeat business and customer loyalty, and prove your marketing's true worth through analysis and reporting.

The Marketing Operations Playbook walks you step-by-step through the techniques, metrics, reporting, analysis, marketing models, technologies, tools and innovations for successful marketing strategies - both traditional and emerging - with expert guidance from thought leaders in every major market.

Find out the best ways to gather, analyse, and act on customer data to increase profitability, build your brand, empower your customers, beat the competition, reduce churn, and increase customer profitability. This is the marketing book you can't afford to be without.

Find out what works - and what doesn't - and who's succeeded, and how they did it. See how the world's top brands keep their competitive edge against all odds.

This comprehensive and practical guide to the latest ideas in marketing operations hands you over 200 packed pages of strategy, best practices, do's and don'ts, practical know-how, facts and figures, and ideas to optimise your marketing strategy, boost sales, market share, increase ROI and profit.

This book aims to hand you all the facts, figures and research data you need for the best decisions for a more profitable, more engaging marketing strategy. It also highlights all the facts, forecasts and trends identified by our experts from the global Marketing Factbook's vast database of market data, news, studies, research and articles, and presents you with an invaluable library of ideas and practical support you can call upon at will.

With The Marketing Operations Playbook at your side, you'll gain to a true goldmine of easily adaptable and up-to-date strategies, walk-throughs, trends, research and market data, plus all the supporting arguments you need to build a solid, profitable marketing strategy: All the know-how, strategies and ideas you need to get your own Marketing Playbook right, first time.

Get it on Amazon (Kindle/Print)
 
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